From the publisher website or publicity

Identifies Performance Problems Originating in the Last Mile

Topaz Client Monitor (formerly Topaz Observer) gathers performance data directly from devices including desktops, laptops and PDA’s as they execute transactions on your company's application. With Client Monitor, it is possible to correlate an end-user's performance problems to bottlenecks in the "last mile" connection or with the desktop system itself, whether the user resides inside or outside the firewall. Client Monitor enables you to:

 *Measure actual users' experience of key business transactions.
 *Correlate performance problems to last mile or client causes.
 *Enforce service level agreements to key customers.
 *Alert site managers via pager, cell phone, SNMP trap or e-mail whenever a performance problem arises.

Keywords
business transactions
client monitor
desktop performance
laptop performance
mobile alerts
PDA performance
perfomance data
performance monitoring
real-time monitoring
SNMP alerts
Topaz
Topaz client monitor
Topaz Observer

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