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Academy Housing



From the publisher website or publicity

The housing sector is constantly facing increasing challenges. Sustaining business and maintaining service delivery while controlling costs continue to place added demands on housing organisations. In such a competitive environment, it is imperative that organisations remain informed about customers so they are equipped to manage the communities where they reside.

Academy Housing is the complete business solution from Capita Software Services for housing management organisations, providing all the software required for managing properties throughout their life cycle. The application is legislative compliant, functionality rich and practitioner driven, focusing on delivering tangible benefits to both our users and their customers.

Building on the substantial knowledge and expertise of the housing team, many of whom are ex-practitioners, Academy Housing delivers a proven and future proof platform suitable for any hardware. Capita Software Services is committed to ensuring that customers obtain Key Performance Indicator scores and maximise their rating under Best Value.

What can Academy Housing do for you?

Reduces manual workload by reducing waiting lists and allocations and registering repairs automatically

Removes duplication of office procedures with common housing registers

Increases administrative efficiency by decreasing user time and effort

Delivers quality customer service

Reduces mistakes and inconsistencies by providing a core database holding core information

Moves towards a 'virtual' staff base including mobile and home users

Modules include:-


 *Academy Decision Support
 *Academy EDM
 *Allocations
 *Arrears Management
 *Choice Based Lettings
 *Customer Service Management
 *Homelessness
 *Rent Management
 *Repairs Management
 *Right To Buy
 *Service Charge Management
 *Voids Management

Keywords
Academy
Academy Allocations
Academy Arrears Management
Academy choice based lettings
Academy CSM
Academy Customer Service Management
Academy decision support
Academy EDM
Academy homelessness
Academy rent management
Academy rents
Academy repairs
Academy repairs management
Academy right to buy
Academy service charge management
Academy voids
allocations
arrears management
choice based lettings
council housing
customer service
customer service management
decision support
EDM
homelessness
housing
housing associations
housing department
housing management
housing registers
housing repairs
housing sector
housing service charges
housing services
local government housing
property management
repairs management
right to buy
service charge
social housing
voids
voids management
waiting list


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Other tools that may interest you by area:-

Public Sector tools

Local Authority tools

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Housing tools

Vendor: Capita-Software


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