Academy Benefits
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From the publisher website or publicity Summary of main features Fraud Provides a comprehensive tool for case management, risk analysis and workload prioritisation. Includes links to SAFE, Verification Framework, HBMS record and assists with monitoring effectiveness against the Performance Framework Verification Framework/Housing Benefit Matching Service (HBMS) Supports modular approach to verification and recently updated to provide revisions to both the reviews and visits modules (including visit scheduling). An automatic upload of high risk reviews and data matches along with an auto e-result sheet make this a very advanced feature SAFE A fully automated calculation and record management of weekly incorrect benefits (WIB) including full adjustment calculations Rent Officer (Local Housing Allowance) A fully automated electronic interface service (EIS) with The Rent Service (VICTER). Also supports the newly announced Local Housing Allowance (Pathfinder) initiative Overpayments/Debt Management/Blameless Tenant Recovery A powerful recovery tool developed around business logic to maximise recovery of overpaid housing benefit Payments A flexible function that supports payments of housing benefits, Discretionary Housing Payments, Education Benefits and Revenues related refunds by any common payment method A number of additional modules further enhance the solution Discretionary Housing Payments An integrated feature that provides a monitoring tool for expenditure against central Government contribution and maximum expenditure threshold Education Benefits An invaluable feature rich tool that provides a comprehensive solution for the calculation, notification and payment of school clothing allowance and free school meals Skillwise An offering unique to the Capita solution providing an electronic training package developed to provide best practice procedures around the core functions of Academy Benefits. This extends to a highly effective management summary that identifies individual or team progress and training requirements Trial Calculation An optional feature that enables fast and accurate trial calculations of all major social security benefits ‘What If’ Calculations This integrated feature enables existing benefit claims to be customised to reflect provisional assessments based on ‘what if’ criteria e-Claim Form Designed around the HCTB1, this interactive e-claim form can be deployed on the local authority web site for self service claim completion or alternatively can be deployed on mobile devices such as tablet PC’s or PDA’s to provide an advisor for remote working capability Academy Business Connect API’s within the Academy Benefits system are used by the Capita Adapter (Academy Business Connect) to provide a ‘front office’ service in a CRM environment, call centre or one-stop shop |
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Vendor: Capita-Software |
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