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From the publisher website or publicity Integration of Application Level Usage Auditing & User Management With Standard Teleran Products Teleran has extended its award-winning software suite to now provide visibility into, and real-time managment of, application specific activity across all Business Objects and Cognos BI products. For Business Objects this includes WebIntelligence, Broadcast Agent, Full Client and ZABO for release 5.1.x and 6.x. Support for Cognos includes Impromptu, IWR, CQ and ReportNet. “Teleran’s comprehensive support of Cognos solutions enhances our customers’ ability to audit and analyze application usage and to automatically manage both performance and users in real-time across the extended enterprise.” - Patrick O’Leary, vice president of strategic alliances, Cognos.
Usage Reporting & Real-time Management Improves Performance User Guidance Improves Service Levels & BI User Productivity Usage Auditing by User, Report Name & Universe, Catalog or Model iSight now captures BusinessObjects User ID, Report Name and Universe. In the case of Cognos, iSight tracks Cognos User ID, Report Name and Catalog or Model. iSight associates this application level information with the standard application and database usage information it already captures including the complete parsed SQL statement, the application used, as well as resource usage and performance metrics such as query response time, volume of data returned and database objects accessed. Sample iSight BusinessObjects Usage Report displaying BusinessObjects User ID, Universe Name, Report Name, First and Last Report Access and Number of Report Refreshes Comprehensive Visibility of Application Activity & Database Usage Combining application specific activity metrics for the leading BI software products with the standard application and database usage information already captured by iSight provides organizations, for the first time, a comprehensive and detailed picture of overall BI application usage from user behavior and application performance all the way through to database activity. Complete Compliance Auditing & Enforcement Teleran's Business Objects and Cognos BI application extensions provide a complete application and database compliance auditing, reporting and enforcement solution. Whether you need to comply with Sarbanes-Oxley, Gramm-Leach-Bliley or HIPAA regulations, or internal corporate governance policies, Teleran delivers an out-of-the-box solution that audits and enforces compliance where users access corporate data, the applications, and where sensitive data actually resides, the databases. Usage Reporting & Real-time Management Improves Performance Traditional database monitoring tools deliver only half the picture, providing no visibility into the actual application or user behavior. iSight’s "full spectrum" usage auditing bridges the gap between application support staff and database managers with a common, holistic understanding of business users and system usage that enables organizations to efficiently and easily improve application performance and reduce ongoing support costs. User Guidance Improves Service Levels & BI User Productivity Teleran’s iGuard query controls and Automated Helpdesk user messaging can now manage and guide BusinessObjects or Cognos user activity by application User ID or group of IDs, Reports and Universes or Catalogs/Models. This enables organizations to increase the value Teleran’s unique controls bring to their BI application environments, automatically reducing user errors, minimizing help desk calls, and improving user productivity. |
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