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Integration of Application Level Usage Auditing & User Management With Standard Teleran Products

Teleran has extended its award-winning software suite to now provide visibility into, and real-time managment of, application specific activity across all Business Objects and Cognos BI products. For Business Objects this includes  WebIntelligence, Broadcast Agent, Full Client and ZABO for release 5.1.x and 6.x. Support for Cognos includes Impromptu, IWR, CQ and ReportNet. 

“Teleran’s comprehensive support of Cognos solutions enhances our customers’ ability to audit and analyze application usage and to automatically manage both performance and users in real-time across the extended enterprise.” - Patrick O’Leary, vice president of strategic alliances, Cognos.


 *Usage Auditing by User Report, Name & Universe, Catalog or Model
 *Comprehensive Visibility of Application Activity & Database Usage
 *Complete Compliance Auditing & Enforcement 

Usage Reporting & Real-time Management Improves Performance

User Guidance Improves Service Levels & BI User Productivity

Usage Auditing by User, Report Name & Universe, Catalog or Model

iSight now captures BusinessObjects User ID, Report Name and Universe.  In the case of Cognos, iSight tracks Cognos User ID, Report Name and Catalog or Model.  iSight associates this application level information with the standard application and database usage information it already captures including the complete parsed SQL statement, the application used, as well as resource usage and performance metrics such as query response time, volume of data returned and database objects accessed.

Sample iSight BusinessObjects Usage Report displaying BusinessObjects User ID, Universe Name, Report Name, First and Last Report Access and Number of Report Refreshes

Comprehensive Visibility of Application Activity & Database Usage

Combining application specific activity metrics for the leading BI software products with the standard application and database usage information already captured by iSight provides organizations, for the first time, a comprehensive and detailed picture of overall BI application usage from user behavior and application performance all the way through to database activity.

Complete Compliance Auditing & Enforcement

Teleran's Business Objects and Cognos BI application extensions provide a complete application and database compliance auditing, reporting and enforcement solution. Whether you need to comply with Sarbanes-Oxley, Gramm-Leach-Bliley or HIPAA regulations, or internal corporate governance policies, Teleran delivers an out-of-the-box solution that audits and enforces compliance where users access corporate data, the applications, and where sensitive data actually resides, the databases.

Usage Reporting & Real-time Management Improves Performance

Traditional database monitoring tools deliver only half the picture, providing no visibility into the actual application or user behavior. iSight’s "full spectrum" usage auditing bridges the gap between application support staff and database managers with a common, holistic understanding of business users and system usage that enables organizations to efficiently and easily improve application performance and reduce ongoing support costs.

User Guidance Improves Service Levels & BI User Productivity

Teleran’s iGuard query controls and Automated Helpdesk user messaging can now manage and guide BusinessObjects or Cognos user activity by application User ID or group of IDs, Reports and Universes or Catalogs/Models. This enables organizations to increase the value Teleran’s unique controls bring to their BI application environments, automatically reducing user errors, minimizing help desk calls, and improving user productivity.

Keywords
application level
application support
BI
BI productivity
BI universe
BI user
Broadcast Agent
business intelligence
Business Objects
Cognos
Cognos BI
CQ
database audit
database compliance
database usage
Full Client
HIPAA and database
HIPAA compliance
identity management
iGuard
Impromptu
internal control
internal controls
iSight
IT audit
IWR
ReportNet
Sarbanes-Oxley and audit
Sarbanes-Oxley and data
Sarbanes-Oxley and database
service level
usage auditing
user management
WebIntelligence
Zabo


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