Hammer On Call
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From the publisher website or publicity Verify end-to-end voice system performance and scalability. From the switch through the IVR to back-end databases and CTI screen pops, Hammer On-Call gives your voice applications and infrastructure a thorough workout by generating thousands of calls. Our expert consultants create sophisticated, realistic tests that help you isolate and eliminate system bottlenecks and errors during development and production, and verify the scalability of your voice applications—including speech recognition. Leverage our unmatched voice testing expertise. Successful testing is not only about what you test, but how you test. Our consultants will work hand in hand with you to identify and troubleshoot system errors and bottlenecks—and will immediately rerun tests to make sure that issues are resolved. Pinpoint and resolve performance bottlenecks with real-time data. Our easy-to-use web interface gives you immediate access to performance data. You can even access performance and test data remotely while the load is actually being applied. Access comprehensive and historical reporting and test scripts. Every engagement includes a summary report that documents that the system has been Hammer Tested. Test scripts and results from every test run—including log files—are permanently stored, simplifying the creation of future test scripts, standards and protocols. Benchmarking has never been this easy or powerful. Enforce service-level agreements. Objective third-party testing allows everyone to engage in problem solving instead of finger pointing. Our testing process and reports ensure that your system lives up to the expectations and contractual performance obligations. |
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Vendor: Empirix |
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