Measuring Performance in Public and Nonprofit Organizations.
To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level.

Understanding and Managing Public Organizations.
Drawing on a review of the most current research about government organizations and managers— and about effective and ineffective practices in government— this important resource offers specific suggestions for managing these challenges in today's public organizations.