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Public Sector Articles and definitions

ITIL - dependency
dependency, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce
cont329072.htm

ITIL - Delta Release
Delta Release, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce
cont329071.htm

ITIL - Definitive Software Library (DSL)
Definitive Software Library (DSL), ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce
cont329070.htm

ITIL - data transfer time
data transfer time, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce
cont329069.htm

ITIL - customer
customer, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce
cont329068.htm

ITIL - CRAMM
CRAMM, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce
cont329065.htm

ITIL - countermeasure
countermeasure, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce
cont329064.htm

ITIL - discounted cashflow
discounted cashflow, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, discounted, cashflow, accounting, cashflows, net cashflows, future cashflows, management accounting
cont329077.htm

ITIL - closure
closure, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce
cont329042.htm

ITIL - Performance Criteria
Performance Criteria, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, public sector, performance, performance criteria
cont329143.htm

ITIL - category
category, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, configuration items
cont329028.htm

ITIL - business unit
business unit, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, business entity, revenues and expenditure, segmental performance
cont329024.htm

ITIL - business recovery objective
business recovery objective, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, business process, recovery
cont329020.htm

ITIL - build
build, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, usable configuration, configuration items, software compile
cont329017.htm

ITIL - budgeting
budgeting, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce
cont329016.htm

ITIL - bridge
bridge, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, minimum transmission
cont329014.htm

ITIL - baseline security
baseline security, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, security, baseline, due diligence
cont329012.htm

ITIL - absorbed overhead
absorbed overhead, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commercemanagement accounting, controls, overheads
cont328999.htm

ITIL - command, control and communications
command, control and communications, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce
cont329044.htm

ITIL - elements of cost
elements of cost, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, cost, management accounting, cost accounting, expenditure, project budgets
cont329083.htm

ITIL - gradual recovery
gradual recovery, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, public sector, business processes, IT recovery, business recovery
cont329093.htm

ITIL - gateway
gateway, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, public sector, network interface, network terminal
cont329092.htm

ITIL - Full Release
Full Release, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, public sector, release, release management
cont329091.htm

ITIL - full cost
full cost, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, total cost, management accounting, cost accounting, public sector accounting, costs
cont329090.htm

ITIL - Forward Schedule of Changes (FSC)
Forward Schedule of Changes (FSC), ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, service, IT service, service level management, service desk, availability, downtime
cont329089.htm

ITIL - first time fix rate
first time fix rate, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, metric, service provider, service desk, service performance, service level
cont329088.htm

ITIL - first-line support
first-line support, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, service desk, call logging, resolution
cont329087.htm

ITIL - financial year
financial year, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, accounting, public sector accounting, fiscal year
cont329086.htm

ITIL - depreciation
depreciation, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce
cont329073.htm

ITIL - environment
environment, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, hardware, software, network, communications
cont329084.htm

ITIL - differential charging
differential charging, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce
cont329074.htm

ITIL - echoing
echoing, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, transmission, error detection, signal, transmission signal
cont329082.htm

ITIL - duplex - full and half
duplex - full and half, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, transmission, duplex
cont329081.htm

ITIL - downtime
downtime, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, risk management
cont329080.htm

ITIL - disk cache controller
disk cache controller, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, disk, disk cache, cache controller, blocks of data, I O
cont329079.htm

ITIL - discounting
discounting, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce
cont329078.htm

ITIL - Operations
Operations, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, public sector, ICT, ICT infrastructure
cont329134.htm

ITIL - disaster recovery planning
disaster recovery planning, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, disaster, disaster planning, disaster recovery, recovery, business continuity
cont329076.htm

ITIL - hard charging
hard charging, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, public sector, charging, IT organisation, accounting
cont329094.htm

ITIL - external target
external target, ITIL, IT Infrastructure Library, UK government, best practice, IT infrastructure, IT management, IT executive, Office of Government Commerce, IT service, customer business
cont329085.htm

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