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Component of an infrastructure – or an item, such as a Request for Change, associated with an infrastructure – which is (or is to be) under the control of Configuration Management. CIs may vary widely in complexity, size and type – from an entire system (including all hardware, software and documentation) to a single module or a minor hardware component.

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Configuration Management Items

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Keywords

Configuration Item (CI)

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IT Infrastructure Library

UK government

best practice

IT infrastructure

IT management

IT executive

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