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The determination of product-specific performance and functional characteristics based on analyses of customer needs, expectations, and constraints; operational concept; projected utilization environments for people, products, and processes; and measures of effectiveness.

1. This glossary is from Appendix C of Technical Report CMU/SEI-2002-TR-004.
2. ® CMMI is registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.

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capability maturity model