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A set of target characteristics established to guide the effort to improve an existing process in a specific measurable way either in terms of resultant product characteristics (e.g., quality, performance, conformance to standards, etc.) or in the way in which the process is executed (e.g., elimination of redundant process steps, combining process steps, improving cycle time, etc.). (See “quantitative objective” and “organization's business objectives.”)

1. This glossary is from Appendix C of Technical Report CMU/SEI-2002-TR-004.
2. ® CMMI is registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.

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capability maturity model