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A quantitatively managed process that is improved based on an understanding of the common causes of variation inherent in the process. A process that focuses on continually improving the range of process performance through both incremental and innovative improvements. (See “quantitatively managed process,” “defined process,” and “common cause of process variation.”)

1. This glossary is from Appendix C of Technical Report CMU/SEI-2002-TR-004.
2. ® CMMI is registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.

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